Terms and Conditions

Welcome to the Saptiya food delivery app ("the app"). By using the app, you agree to the following terms and conditions ("terms"):

General Information

a. The app is owned and operated by Saptiya, a food delivery company.

b. The app allows users to order food from various restaurants and have it delivered to their location.

c. The app is available for use in select areas only.

d. By using the app, you agree to comply with all applicable laws and regulations.

User Accounts

a. To use the app, you must create a user account.

b. You must provide accurate and complete information when creating your account.

c. You are responsible for maintaining the confidentiality of your account login information.

d. You are responsible for all activities that occur under your account.

e. Saptiya reserves the right to suspend or terminate your account at any time for any reason.

Ordering and Payment

a. To place an order through the app, you must select the desired restaurant and food items.

b. You will be provided with an estimated delivery time and total cost.

c. Payment for your order can be made through the app using a valid credit card or other accepted payment method.

d. Once an order is placed, it cannot be modified or cancelled.

Delivery

a. Saptiya will use reasonable efforts to ensure that your order is delivered to your location in a timely manner.

b. Saptiya is not responsible for any delays or errors in delivery due to factors outside of its control, including traffic, weather, or restaurant delays.

c. If you are not available to receive your order at the designated delivery location, Saptiya may leave the order at the doorstep or with a neighbor at your request.

d. You are responsible for inspecting your order upon delivery and notifying Saptiya of any errors or discrepancies.

User Conduct

a. You agree to use the app for lawful purposes only.

b. You agree not to use the app in any manner that could damage, disable, overburden, or impair the app or its servers.

c. You agree not to attempt to gain unauthorized access to any portion of the app or its servers.

d. You agree not to interfere with the operation of the app or its servers.

Intellectual Property

a. The app and all content included on the app, including text, graphics, logos, images, and software, are the property of Saptiya or its licensors.

b. You may not copy, distribute, or use any content from the app without the express written consent of Saptiya.